Concentrix is Hiring | Apply Now | Build Your Dream Career Now

Concentrix is hiring, Are you ready to build a successful career with one of the world”s leading company? Concentrix is hiring for various roles in customer support & operations.

Why Join Concentrix

Concentrix is a global company that helps many big businesses by offering customer support, tech, and business services. It offices in many countries and gives jobs to thousands of people. It’s known for a good work culture, learning, and growth.

Start Your Career with Trusted Brand: Concentrix is well-known and respected company not only in India but across the world. It is a great place to begin or grow your career.

Great for Freshers and Experience People: Whether you’re just starting or already have job experience, Concentrix has the role for you.

Good Salary and Performance Bonuses: You get paid on time and if you perform well you will get montly bonuses basis of your performance.

Growth Opportunities: You can grow within the company. Many people who started as agents are now team leaders or managers.

Employee Benefits at Concentrix

Working with Concentrix comes with Many perks! Here’s what you get as an employee:

• Good Salary
• Incentives & Bonuses
• Paid Training
• Career Growth
• Work From Home Options
• Health Insurance
• Friendly Work Environment
• Reward & Recognition

Concentrix is Hiring For Multiple Roles

Concentrix is hiring for multiple roles in operations:

• Team Leader – Operations
• Senior Representstive – Operations
• Senior SME – Operations

Team Leader – Operations

Roles & Responsibilities

• Manage the day-to-day work of a team of call center associates. this include checking attendence and performance, as per company rules and policies.
• Regularly coach and guide team members at least once a week to help them meet performance goal.
• Spot any performance issues easily, make an important plan, and take necessory actions if the issue continues.
• Make sure the team meets all service targets (KPIs) and company expectations.
• Clearly share job expectations with the team and keep them updated with important information.
• Help with difficult or escalated customer calls when needed, using your knowledge and experience.
• Hold regular team meetings to share updates, solve problems, and listen to team feedback.
• Plan and organize team-building activities to improve bonding and motivation.

Candidate Profile

• Associates degree in related field with 2 to 4 years relevant experience.
• A motivated and positive person who can guide and support team members.
• Able to stay calm under pressure and finish tasks properly and on time.
• Has strong communication skills, both speaking and writing.
• Can manage multiple tasks, set priorities, and meet deadlines.
• Good at mentoring and coaching team members to help them grow.
• Flexible with work timings, ready to work shifts if needed.

Apply for Gurugram location – APPLY NOW

Apply for Bengaluru Location – APPLY NOW

Senior Representative – Operations

Roles & Responsibilities

• Must have at least 1 to 3 of relevant work experience in customer service or similar role.
• Make sure the service provided to customers meets the company’s quality and performance targets.
• Understand what the customer needs by asking the right quetions and using available tools to give the best solution.
• Listen carefully to customers, show understanding and empathy,and build a friendly connection during the conversation.
• Greet every customer politely and professionally, following the standard procedures.
• Keep basic knowledge of the company’s products or services to answer quetions correctly.

Candidate Profile

• Graduate or undergraduate from any stream (qualification may very depending od job role).
• Must be polite and customer-friendly with a positive attitude.
• Should have basic computer knowledge and be comfortable using systems and tools.
• Must have good communication skills, both spoken and written.
• A reliable person with great attention to details and accuracy.

Apply Now for the Role – APPLY NOW

Sr. SME Operations

Roles & Responsibilities

• Understand customer needs clearly by asking the right questions and using available tools to provide the best solutions.
• Listen carefully and patiently to customer to customer concerns, show empathy, and try to build a positive relationship during every interaction.
• Greet customer politely and profesionally, following the company’s guidelines and tone.
• Keep yourself updated with the basic knowledge of the comoany’s products or services.
• Ensure all tasks are completed accurately and properly documented, including updating customer accounts as needed.
• Record and track customer interactions in the system for future referance.
• Guide customer by referring them to help documents, online resources, or escalate to senior staff.

Candidate Profile

• Certified or proficient in Indian Sign Language must be able to communicate confidently using ISL.
• Strong verbal and written communication skills.
• Comfortable using Microsoft office tools and has good computer knowledge.
• Can manage multiple tasks at once while meeting deadlines and paying close attention to details.
• Confident in handling complex customer queries independently.
• Well-organized with solid presentation and planning skills.

Apply Now for the Role – APPLY NOW

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FAQs – Concentrix

Q1. What kind of jobs dones Concentrix offer?

They mainly hires for customer support, technical support, sales, back office operations, HR, finance and IT roles.

Thepplication Screeening, HR Interview, Skill Assessment, Final round

Q2. Does they hire freshers?

Yes, The company is well known for hiring freshers. Most entry level positions require good communication skills, basic computer knowledge, and ability to work in a fast paced environment.

Q3. What is the work culture like at Concentrix?

The company focuses on team work, customer satisfaction and performance. Employees work in a target driven environment, also provides training, career growth opportunities and supportive management.

Q4. How can I apply?

Apply through the link given in the job post or go to Concentrix official career page and create your profile fill application from and apply for the job according to your domain and wait for the response.

Q5. How is the recruitment process works here?

The process usually includes an online application, a communication or aptitude test, and one or two rounds of interviews technical and personal interview. The selection time is quick and compeleted in 1 weeks.

Q6. What is the salary range at Concentrix?

For freshers, salaries starts from 2 LPA to 4 LPA per annum depending on the role and location. Experienced employees can earn between 5 LPA to 15 LPA, while senior managers earn even higher packages.

For more information Visit – Concentrix Career Page