Policybazaar, one of Indiaa’s leading online insurance marketplaces, is looking for passionate and dedicated Customer Service Executive to join its dynamic team. If you have excellent communication skills and a customer first approach, this is the perfect opportunity to grow your career in customer support.
About the Role
As a Customer Service Executive at Policybazaar, you will be responsible for handling customer queries, resolving issues, and ensuring top notch service delivery. The role requires proactive communication and commiment to achieving high customer satisfaction.
Key Responsibilities
- Handling incoming calls and resolve customer queries.
- Make outbound calls for follow ups and feedback.
- Resolve product or service related concerns effectively.
- Maintain high customer satisfaction level by providing support.
- Document all interactions and update CRM effectively.
- Meet daily and weekly performance targets.
- Collaborate with team members to improve service standards.
Qualifications
- Undergraduate & graduate can apply.
- Freshers & experienced both can apply.
- Strong verbal communication skills in English are a must.
Required Skills
- Excellent command over English spoken.
- Prior experience as a Customer Service Executive is advantage.
- Basic knowledge of MS Office and CRM software.
Compensation & Work Details
Shift Timings: 10:00 AM – 7:00 PM.
Salary: Freshers 2.55 LPA, Experienced upto 5 LPA.
How to Apply
Interested candidates can share their updated CV with:
Email: kashishsingh@policybazaar.com
Contact No. +91-8448389795
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Why Join Policybazaar
Policybazaar offers a supportive work environment, growth opportunities, and a commitment to diversity and inclusion. The company encourages applications from all qualified individuals, regardless of race, gender age, disability, or orientation,
FAQs
Q1. What is the salary for this role?
Freshers 2.55 LPA, Experienced upto 5 LPA.
Q2. What are the working hours?
Shift timings is 10:00 AM to 7:00 PM.
How to apply for Customer Service Executive?
Send your CV at kashishsingh@policybazaar.com or Call +91-8448389795.
Conclusion
If you are eager to build a successfull career as a Customer Service Executive, Policybazaar offers the perfect platform to learn, grow and excel in customer support. With competitive salaries, growth opportunities, and a supportive work culture, this role is ideal for both freshers and experienced professionals.
If you are looking to start or advance your career as a Customer Service Executive, Policybazaar is the right place for you apply today by sending your CV to kashishsingh@policybazaar.com or call +91-8448389795.
Hi, I’m Shakir Rai, Founder of Top Recruitment Hub. I graduated in BBA from HNB Garhwal University, Srinagar. and have 4 years of recruitment experience. Now, I work as a blogger, sharing the latest job openings, career tips, and industry insights to help job seekers. My vision is to connect job seekers with the right employers, helping them grow, succeed, and achieve their career goals.