If you are searching for a rewarding career in the International Voice Process, Alorica is offering an excellent opportunity for both freshers and experienced candidates. Locared at RMZ Eco Space, Pritech Park, Bellandur, Bangalore, Alorica is hiring Customer Support Executives for its growing team that supports global customers in US shifts.
Alorica is a global leader in Customer experience (CX) and Business Process Outsourcing (BPO). with clients across fortune 1000 companies, Alorica is known for its connected, bold, relentless, and true work culture. For anyone looking to build a long-term career in customer service and the International Voice Process, this is strong opportunity.
In this role, you will work as a Customer Support Executive and serve as the first point of contact for customers. You primary responsibility will be assisting customers through phone calls, guiding them with product information, resolving concerns, and ensuring a smooth customer experience.
Since this role is part of the International Voice Process, strong communication skills and the ability to handle US shift timings are essential.
About Alorica
Alorica specializes is deliveringworld class CX solutions through digital transformation, customer support, and end-to-end process handling. The company works with global brands across diverse industries, ensuring exceptional service and high customer satisfaction. Working at Alorica means joining a company that values innovation,.
Key Responsibilities
Answer customer inquiries related to products, services, pricing, and policies.
Resolve customer issues by offering effective and accurate solutions.
Explain product features, benefits, and availability.
Assist with order processing, billing, and payment transactions.
Update and maintain customer account information.
Handle returns, service exchanges, and related support.
Maintain accurate call and interaction records.
Provide support with a positive, professionals attitude.
Collaborate with internal teams to ensure smooth operations.
These responsibilities are designed to help you thrive in the International Voice Process environment, where clarity, empathy, and communication are key.
Key Skills & Competencies
Good spoken English (Neutral or reduced MTI/RTI).
Critical thinking and problem solving skills.
Strong reading comprehension.
Empathy and patience.
Customer focused and service oriented mindset.
Flexibility and adaptibility for US shifts.
Basic computer skills and desktop navigation.
Strong accountability and ownership.
Team coordination and collaboration.
Salary Package for International Voice Process
For Freshers
CTC: 3,20,000 Per Annum
Take-Home: Approx 22,000 Per Month
For Experienced
CTC: 3,50,000 Per Annum
Take Home: Approx 25,000 Per Month
Perks & Benefits
Nigh Shift Allowance: 200 per day (Eligible if you clock in at least 2 hours between 12 AM – 6 AM)
Bonus: 10,000 joining bonus after completing 90 days.
Cab Facility: One way cab facility from 8 PM to 8 AM.
These benefits make the role even more attractive for those looking to build stability in the International Voice Process Sector.
Why Join Alorica?
Be part of a global leader in customer experience and digital transformation.
Work in an inclusive, dynamic, and growth focused environment.
Build a ong term career in a high demand industry.
Get access to continuous learning and professional development.
Join a culture that is connected, bold, relentless, and true.
For anyone looking to start or grow their career in the International Voice Process, Alorica provides the perfect platform.
How to Apply
Interested candidates can send their updated CV to:
📌Subject Line: Application for International Voice Process – Bengaluru
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Final Thoughts
The role of Customer Support Executive in the International Voice Process at Alorica is an excellent opportunity for individuals who want to build a stable and rewarding global career. With a supportive work environment, competitive salary, night shift perks, and long term growth potential.
Take the next step in your career and apply today for International Voice Process and become part of a team that is connected, bold, relentless, and true.
Hi, I’m Shakir Rai, Founder of Top Recruitment Hub. I graduated in BBA from HNB Garhwal University, Srinagar. and have 4 years of recruitment experience. Now, I work as a blogger, sharing the latest job openings, career tips, and industry insights to help job seekers. My vision is to connect job seekers with the right employers, helping them grow, succeed, and achieve their career goals.
